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By Fred Maingi
Local non-bank financial services provider Sanlam Kenya have launched Flexi Hela, an innovative, flexible savings solution with a guaranteed return.
In addition, Sanlam have partnered with mTeK-services, a local digital online insurance platform that provides an entirely paperless ecosystem for the Insurance industry.
The life savings product to be administered by Sanlam Life Kenya features a life cover for up to four dependent children with access to accrued savings within 24 hours at a zero-surrender cost.
In addition, it has an open-ended term that allows customers to enjoy the policy’s benefits and continue to save as long as the policy remains active. Group chief Executive Dr. Nyamemba Tumbo said the policy has no expiry dates.
“The world has become a global village, people communicate qthrough Zoom,facebook, and whatsapp,with friends in other countries miles away. With smartphone you can capture our products by uploading through our App, follow simple instructions,that includes indicating your ID, KRA pin, append your signature,and your good to go”noted Dr. Nyamemba Addressing the media at the Sanlam offices, Nyamemba who was flanked by Kevin Mworia, principal officer Sanlam life and mTek CEO Bente Krogmann said the product’s flexibility allows customers to adjust their savings limits and the life cover via the Sanlam customer portal.
He said by doing so, that gives them the flexibility to adapt the product to their changing lifestyles.
Dr Nyamemba noted that the innovation is in line with Sanlam’s commitment to improving its product offering, digitizing its distribution channels, and delivering services more effectively to the market.
“Flexi Hela is our response to the developing needs in the market driven by customer-centricity.
mTek’s Chief Executive Officer, Bente Krogmann,disclosed that Flexi Hela’s digital interface will create multiple touch points that will specifically enable ease of use and more transparency – with the use of the digital system contributing to the affordability of the product.
“With mTek’s digital platform, Flexi Hela customers will be able to make affordable and, most importantly, flexible insurance payments; without having to fill in any paperwork, providing them with security and peace of mind at their fingertips.
” In addition,she added, customers should expect exemplary personalized customer services with full transparency”, said Ms Krogmann.
mTek is a leading insurance platform that allows customers to purchase insurance directly from providers while offering policy comparisons and filing claims directly from the customer’s smart devices.