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Air France Reaffirms Enhanced Customer Experience  

Feb 1, 2024
Air France KLM General Manager for East and Southern Africa, Nigeria, and Ghana, Marius van der Ham, delivering his keynote speech at the Serena Hotel in Dar es Salaam, Tanzania during the celebration of Air France's 90 Years of Aviation Excellence.
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Air France, a global leader in aviation, continues to solidify its commitment to providing exceptional service and connectivity in Africa.

Driven by its dedication to excellence, Air France continues its Africa journey in 2024 with investments in cutting-edge technology and modern fleets, ensuring the highest standards of safety, comfort, and environmental sustainability.

The airline, which now covers 31 routes[i] in Sub-Saharan Africa, continues to place customer satisfaction at the forefront of its priorities with innovative services to enhance the overall passenger experience, from streamlined booking processes to personalized in-flight services.

Read Also:Air France Marks 90 years of Aviation Excellence

Air France passengers flying from and into Africa will continue to enjoy the latest amenities, spacious cabins, and entertainment options that make every journey a delightful experience.

“We will continue to innovate and elevate our standards, ensuring an unparalleled travel experience that prioritizes passenger well-being and satisfaction” said Air France KLM General Manager for East and Southern Africa, Nigeria, and Ghana Marius van der Ham.

“We are also keen on reducing our carbon footprint and that is why we are continually reviewing our fleets strategically opting to retain only those that boast the most eco-friendly attributes with minimal emissions.”

Beyond its operational excellence, Air France continues to actively engage with local communities across Africa through various corporate social responsibility initiatives, while striving to make a positive impact in the regions it serves. 

Read Also:Air France, Official Partner Paris Olympic 2024

In 2024, Air France will be involved in supporting underprivileged communities and sporting events in support of environmental protection, amongst other initiatives.

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